Computer Repair and Networking Services
- You don’t need to be a business owner to get your computer fixed by a professional.
- Suffer from popups? Spyware? Viruses? Lost data?
- Need help with a new computer or to move files from your old computer?
- Finding things don’t load as fast as they used to? Need a system cleanup?
- We can help with that and more for residential users and businesses of all sizes.
Computers, Parts and Accessory Sales:We support a vast array of hardware vendors: Acer, Sony, Dell, HP/Compaq, APC, Netgear, DLink, Cisco, 3Com, Intel, Seagate, Western Digital, Kingston and many others. We offer competitive pricing with outstanding service and support.
Hardware, Software and Networking Support:Our experience with networking goes from basic peer to peer networks to vpn and point to point networks and to multiple buildings using wireless amplifiers and antennas. Remote pc and network management is available. We have worked with all versions of Windows - from NT Server to Server 2008, NT Workstation to Windows 7. We have also worked with different versions of Mac OS 9 and X. We also support business applications including Microsoft, Adobe, Corel, Intuit, Sage and many others.
Software Training:With many technical contacts and our own experience we can offer training services to our customers for a wide array of hardware and software. We often see that a simple inquiry can help save you hours of headaches.
Security Advice and Management:From hardware to software firewalls, spyware and antivirus protection, software updates and maintenance, our knowledge and experience will assist you now and protect you later.
Hard Disk Raids and Data Backups:We have over 12 years of experience using Backup Exec, Windows Backup and various media devices. We also work with hardware and software RAID systems, from basic mirrors to other complex multi-drive configurations. We can assist with simple back up routines and complex recovery plans.
Who are GalaxyPlace Clients?Anybody with a computer, Mac or PC, from residential to business we are here to assist your technology needs.
Standard Service Rate:Effective November 2009
Covers phone/remote or onsite time, with 30 minute minimum, then billed in 15 minute increments.
After hours and weekend rates are an addition $20/hr with 1 hour minimum, then billed in 15 minute increments. Rates for scheduled projects are held at proposed rates.
Some projects will be flat rated based on the discretion of the service technician and agreed on by the client before work is performed.
Credit card must be provided at the beginning of a call or project unless previously arranged.
Availability:Typical hours are 9am to 5pm, Monday through Friday.
Office availability is by appointment only.
Weekends available on a per project basis.
Travel Fees:(For pickup, delivery or onsite)
First 10 miles no charge from our office in Fairlee, VT
$1.30 per round trip mile
$1.20 per round trip mile if over 50 miles
Coverage Area Map - other areas are negotiable
Maintenance Contracts:Business: 5 hour time blocks are $415 ($2/hr savings)
10 hour time blocks are $800 ($5/hr savings)
Residential: 5 hour time blocks are $315 ($2/hr savings)
10 hour time blocks are $600 ($5/hr savings)
(Travel time will be discounted $.10 per round trip mile if under contract. New time blocks will be invoiced as they expire until cancellation is confirmed.)
We Accept All Major Credit Cards